Do you want to improve your profits, take control of your money and put more cash in your hand? Click below to learn more about our six-week find your profit course.
I’ve spent a lifetime coaching, mentoring and consulting with hundreds of business owners. What I’ve found is that the fundamental problem is that they weren’t earning enough profit.
Profit is the reason you’re in business. If you’re not earning enough profit, you may as well close your business and do something else. It’s that simple.
To help you find your profit I’ve created this six-week course. This includes the fundamental steps you need to implement to improve your profits and get in control of your money. Click below to find out more
I need to make a confession, at the outset. When we first enlisted the help of Toby Hollington, I would have never, ever imagined the outcome. At the time, I thought we were doomed and it would be easier to declare bankruptcy.
My husband & I owned and operated two high earning franchised business on the Gold Coast, but we had absolutely no money to cover the costs of running them. We are educated, intelligent, conscious, skilled people, who just could not figure out why it wasn’t adding up, no matter how hard we worked.
It did not take long to build a fantastic working relationship with Toby. His straight forward approach, mixed with a great sense of humour, caused so many of our frustrations to fade and we had to learn how to celebrate our victories.
We started running our businesses, opposed to our businesses running us!
Over time we were able to work smarter, so the cash flow problems that once plagued us, gradually became a distant, but bad memory.
Toby’s coaching was not a quick fix by any means and the experience challenged so many aspects of our operations and our own mind set. I will not claim that this process did not require commitment and plenty of hard work, because it most certainly did!
We were approached with the opportunity to sell both of our shops well ahead of when we anticipated to do so. The offer was just to good to refuse and Toby assisted us tremendously with this premature transition. Selling our businesses for a lot of money was what we actually hope to achieve!
We are so fortunate that we had such a good mentor and if we ever stop travelling the world and decide to go into business again, we will be calling Toby Hollington.
Toby has been an absolute asset to our business.
He has helped us implement invaluable software, systems and procedures to assist with the company’s growth.
He has helped us employ a fantastic team which has made all the difference to operations and also made running our business a lot more enjoyable.
He has helped improve our marketing, and since working with Toby we have been growing strong and look forward to our biggest year yet.
Toby is a great guy and it’s been a pleasure working with him.
Toby has been coaching me now for around 7 years.
I have learned so much from Toby, he is a wealth of information, it’s like he has read every business and personal development book ever written, and has consolidated that knowledge into the key things you really need to know.
Toby’s insights on understanding people, and how to deal with a customer or staff member who has a grievance, have proved invaluable to me.
I also find it really great to have someone like Toby to bounce ideas off, see things from another perspective, and to help keep me accountable to my goals. Thanks Toby!!
Emilly Hadrill Hair & Extensions
Toby has changed my business, and well, my life.
He has helped me create systems and policies for my staff, assisted with training them, helped with internet marketing and just about everything across the board with my business he has helped in improving.
We've been working with Toby now for several years. His knowledge and assistance on how to grow our business has been excellent. His support has helped us grow our business and we have learnt a great deal from his advise. We highly recommend Toby for all your business coaching needs.
Black Belt Plus
We’ve worked with Toby for several years and find him caring, patient and knowledgeable.
He is our rock when business becomes very overwhelming or stressful and realigns our focus.
Toby is part of our team!
Receiving business coaching from Toby has been one of the greatest opportunities provided to me professionally.
Toby has played an integral part in developing my role, building my team and further developing my skill set.
Toby's ongoing support has been second to none. Highly recommended.
Toby has been apart of our company for as long as I can remember.
From hearing only great reviews from other colleagues, I personally requested to work with Toby.
His guidance has helped me to improve my efficiency and team support within the workplace. Must have coaching.
I have been working with Toby from SMART Business coaching for over 10 years.
He helped us get the courage to go into business and has been instrumental in helping us with personal and business growth.
Toby is very good with financial coaching and ensuring you measure the key numbers and also with the soft people side, helping us understand and manage ourselves and our team.
He is also very good with marketing and is always up with the latest innovations and trends. I highly recommend his services.
BUSINESS COACHING SERVICE
Our coaching programs have been developed to provide a proven way for you to learn and implement the fundamental principles of running a successful business.
This process focuses on what has been proven to drive the best results: one-on-one coaching with hands-on support to implement the strategies into your business.
The foundation of a successful business starts with getting in control of your money. But the problem is that accounting is often way too complex and, some even say, boring (although, as an accountant, I’m not sure about that one :-))!
To help business owners, I’ve created a six-week course that strips away all the crap and jargon created by accountants (don’t tell them I said that – I’ll lose my club membership).
I’ve narrowed it down to just six key fundamental steps you need to understand and implement as a business owner, that will:
give you control of your money,
help you to improve your profits, and
generate more cash.
The course is called The Business Money Mastery Program.
Click here to find out more and access a free checklist and training on the six steps so you can see how to get in control of your money.
All coaching programs start off with the Kick-Start Day. This process is a vital first step in getting maximum value from your coaching program.
This is where we spend two half-days evaluating your business, including your financials, sales and marketing, systems and processes, and your team to identify the areas we need to focus on to improve the business.
We’ll then get a clear view of your business goals, making sure all the business owners are on the same page and their goals are aligned. We’ll do this by:
developing a clear description of what you want your business to look like in 3, 5 or 10 years;
breaking that down into annual milestones that need to be passed along the way to get you there; and
breaking the first year’s milestones down into quarterly goals and simple step-by-step actions that need to be completed.
We’ll also go through some guiding principles on how you can create a ‘mind-set for success’ and complete DiSC Personality and Language System Diagnostic Tests so you can gain a deeper understanding of who you are.
This will give us the road map for the future of your business that, if relevant, we will then introduce to your team.
The Coaching Programs
The coaching programs are about working with you and your team to implement the plan and milestones identified in your Kick-Start Day.
There are three coaching programs available with the main difference being how often we meet. We’ll identify which program suits you best in your complimentary coaching session.
Bronze – Monthly Sessions
One mentoring session per month
Up to four hours of hands-on support per month
Silver – Fortnightly Sessions
Two mentoring sessions per month
Up to four hours of hands-on support per fortnight
Not all businesses are able to commit to a long-term coaching program. You might be just starting out and would like to have access to a business coach on an ad hoc basis, or your business might just need help with a specific project.
To help business owners in this situation we offer SMARTblock™, where you can invest in coaching by purchasing a block of hours that you can use as and when you need to. This can be used for anything in your business, including the following:
Planning Consultations – We can complete a review of your business plan to help identify the feasibility of your business, and use our experience to identify the best course of action to maximise your success.
Coaching Consultations – We can focus on specific issues in your business that might be holding you back from moving forward, and use our experience to identify the best course of action to maximise your success.
Financial Review – We can complete a detailed review of your financials to give you a better understanding of your numbers and your business’ financial viability and how you could improve your profits and cash.
Marketing Review – We can review your current marketing plan and help you adjust or set up your digital marketing and sales processes to follow best practices to maximise your results and help take your business to the next level.
This is training for your leadership team, managers and supervisors to give them the tools needed to manage and lead their teams.
Too often employees are promoted into manager positions because they are good at the technical side of their role. They’re good at what they do, but they’ve rarely had any management training.
Here we offer monthly management training for your whole team of managers and supervisors where we’ll:
share the team’s successes and learnings from the last session,
complete some management training, and
share any challenges the team may have with their current team.
This is designed to teach your managers and supervisors vital management skills. It helps them implement those skills and bonds them together as a team so they can support each other and help each other to manage your business.
The management training is designed specifically for what you need for your team, but some of the subjects that could be covered include the following:
This is training for your team to give them the tools and knowledge needed to help them both perform better in their role and for their own self-development.
This isn’t the technical training on how to do their role; instead, it focuses on the soft skills needed to be better at understanding people, communicating and self-development.
Too often businesses don’t train their team, or at best they might give them some basic technical or health and safety training. While that’s important, it does not help your team develop as people. If your people are growing and developing, then your business will grow and develop too.
Here we offer either a one-off training session or a monthly program specifically designed around what training your team or department needs. Some of the subjects that could be covered include the following:
How to harness your mind for success
Understanding you – using DISC
Finding your ‘why’
Communication for success
How to find the time to do the important things
How to provide sensational service
Communication mastery – influence and persuasion
Conflict resolution – dealing with hard conversations
This is a great tool to offer your leadership team, managers and supervisors in your business.
It is one-on-one coaching with key managers to help them improve their performance and their own personal development. This is designed to work with your internal management process and for us to work on some of the key areas they need help in.
This also goes hand-in-hand with the group management training, allowing us to work one-on-one on more personal issues, focusing on personal strengths and weaknesses.
The steps in this process include the following:
Step 1 – Complete a 360 SWOT analysis – Identify what we want to work on and prepare a professional development plan. This is completed with the person concerned and their manager as part of the 360 SWOT analysis and an agreed professional development plan.
Step 2 – Understand Their Drive and Motivation – Complete an advanced DISC Profile Review to get a deep understanding of workplace predispositions, motivators, needs, most effective workplace environments, strengths, development areas, communication style and much more.
Step 3 – Understand Their Values and How They Link to Their Role – Understand and identify the reason why the manager works in this role, what their values are and how they relate to the company’s values.
Step 4 – Complete One-On-One Coaching – Work through the professional development plan and profile one-on-one with either a fortnightly or monthly session to develop their management and leadership skills using real examples from their day-to-day work. This could include, but is not limited to, the following areas of personal improvement:
How to take ownership and encourage your team to take ownership
Understanding your team and your manager using DISC
Having hard conversations and dealing with an underperforming employee
Planning, communication, delegating, motivating, problem solving, decision-making, one-on-ones, reviews, time management and effective coaching and mentoring
This is either a 3-month, 6-month or 12-month process, depending on what is identified in Step 1 and how it progresses as we go through the process with the manager concerned.
To support our clients with their growth we’ve teamed up with marketing experts and developed the SMARTcoach Marketing Processes™.
These are designed to grow your business and take advantage of the latest digital marketing strategies.
We’ll complete a 6-point health check on your current marketing to identify the best ways we can assist your business growth and to develop a detailed plan which includes some of the services listed below:
To support our clients with their finance management we’ve teamed up with bookkeeping experts and developed the SMARTcoach Bookkeeping Processes™.
These are about working with you to provide you the financial information you need to run your business and to free up your time so that you can work on your business or achieve your desired work-life balance.
We offer services from accounting to bookkeeping and payroll; from BAS to account preparation and management. We’ll identify which service suits you best in and that come up with a package to support you.
Accounting System Clean Up
Bookkeeping and Data Entry
GST & BAS
Get Help Now
We have 2 ways for you to start getting help today, download the checklist or book a strategy session
How to Use An Organisation Chart & Position Descriptions to Organise Your Team
In this snapshot training we’re focusing on step 17 of the 21-Step Business Success Checklist on developing your organisation chart and position descriptions for your team. This is the foundational step to getting your team organised
Whenever I start working with a business owner, there's always one figure that I calculate first. This is the one number that every business owner should know! It's even more important at the moment now that JobKeeper has ended, regardless of how your business has performed over the last 12 months. A lot of businesses [...]